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  • 13-2bHave you refrained from using technical terms that are difficult for users to understand?
    • Technical terms should be avoided as much as possible when providing a textual explanation. If you can’t avoid using technical terms, it is best to include an explanation about the terms in consideration of diverse readers. As an example, an interface may be implemented with a technology that transforms specific terms in sentences into terms appropriate to the level of the users in natural language processing.